Cancellation Policy for Services

An appointment at our center is viewed as a commitment and connection between our Wellness Professional and you, the Client.
We understand that sometimes you need to cancel or reschedule your appointments and there are emergencies. If you are unable to keep your appointment, please notify us as soon as possible. Voice mail is available 24 hours a day.

Policy for missed appointments: Missed appointments without at least a 24 hour cancellation request is an inconvenience to Om Chakra and the wellness professional that is committed to being here to serve you. We understand that emergencies occasionally happen and offer grace the first time this occurs. We will look forward to scheduling your future prepaid appointments with your stored credit card information.

We appreciate Groupon use to explore our healing modalities. We require your Groupon number when booking an appointment. 

Please arrive at least 15 min before your appointment time so you can relax and complete necessary forms. Those clients who are late are still required to pay the full fee in accordance with the original scheduled time. 

Please know we strive to support you through appointment reminders in the form of email and text messages.  Please make sure that your contact information is always current so that you will receive your reminder notifications.

 

 

 

 

 

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